Colin- if you drop me an email with your address, I'd be happy to send you some Mozilla stickers :)
lotso
· 1 year ago
Bah... I'm a DELL user and while their warranty is Good, I've not had that great experience with their hardware.. (This coming from a user who had the motherboard changed min 6 times and 3x LCD hinge broken issue.
byte
· 1 year ago
@Gen: Thanks
@lotso: Maybe there's a spate of bad luck there? 6 motherboards, and 3 broken LCD hinges in 3 years? Wow, thats amazing. So far, knocking wood here, the hardware has been OK for all the Dell's I've ordered. This spreads to even their projectors.
Shazeea
· 1 year ago
*Jaw drops*
Yea, my mum's Dell has had it's motherboard changed twice and that's because they couldn't figure out what the problem is.
The thing with my dad is...new notebook 2000 plus. Find a way to fix the screen a la Low Yat or just use the external monitor...cheaper. And I'm moving away to study early next year so I'm using that as an excuse to get a brand new notebook. This one was from his office.
lotso
· 1 year ago
The thing with their warranty is they give you refurbished parts and It's a known fact I would say. But for the life of me, I've even had a MB that died like the day after it was replaced. it was Next Business Day Warranty for 3 years but it costs an arm and a leg!
The LCD hinge was basically, just not sturdy at all. I believe I have a picture of it somewhere on my flicr page.. but I'm just lazy to look for it.
The hinge is not too expensive... RM180 or such, but by the time I realised (2x) it was broken, by then the amount of opening/closing action has already broken the Bottom Rollcage where the LCD hinge sits.
Bad design and bad usage of parts for the hinge.
Leonard Reaves
· 1 year ago
Dell Warranty....what a joke. I purchased an Inspiron 9400 and bought the express warranty. Trying to get a response from Dell is like pulling teeth from a chicken. 4 business days ago, I reported a pixel problem and was assured that the issue was dispatched. 2 days later, after not hearing from anyone, I reviewed the email more closely and realized they had my phone number entered incorrectly. I called back and was promised that a technician would contact me that day by 5:00 p.m. No one called. No one called the following day. I've waited, and waited and waited. It's now Sunday evening and I'm still waiting for a supervisor to call me. I'll never purchase an express warranty again....AND I'LL NEVER BUY A DELL COMPUTER AGAIN.
All Comments
@lotso: Maybe there's a spate of bad luck there? 6 motherboards, and 3 broken LCD hinges in 3 years? Wow, thats amazing. So far, knocking wood here, the hardware has been OK for all the Dell's I've ordered. This spreads to even their projectors.
Yea, my mum's Dell has had it's motherboard changed twice and that's because they couldn't figure out what the problem is.
The thing with my dad is...new notebook 2000 plus. Find a way to fix the screen a la Low Yat or just use the external monitor...cheaper. And I'm moving away to study early next year so I'm using that as an excuse to get a brand new notebook. This one was from his office.
The LCD hinge was basically, just not sturdy at all. I believe I have a picture of it somewhere on my flicr page.. but I'm just lazy to look for it.
The hinge is not too expensive... RM180 or such, but by the time I realised (2x) it was broken, by then the amount of opening/closing action has already broken the Bottom Rollcage where the LCD hinge sits.
Bad design and bad usage of parts for the hinge.